Gold certificate awarded at gala dinner in Chester

On Friday 5th June we flew to Chester to attend the tourist board Awards Dinner at the Chester Race Course and we were very pleased to be presented with the new Gold award for our Wharton Lock Apartment, the ONLY gold award self catering property in the City of Chester and one of only two in the whole of Cheshire!

We were placed on a lovely table of guests representing Ness Gardens, Roman Tours and Cotebrook Shire Horse Centre. We were one of just 4 self catering properties shortlisted for an award and, despite not winning it, we were pleased with the judges comments '........very impressed by the feedback from guests who reveal they find it hard to fault this property. Its superb location offers immediate access to the city yet gives a taste of the natural beauty of the surrounding countryside. The concept of offering a serviced alternative to a hotel has proved to be a pioneering idea in Chester that has encouraged other local business to grow. The owners have made laudable efforts to bring the outside into the apartment by enhancing the balcony, even making it suitable for families who might usually prefer garden access. The high standard of the furnishings and fittings reveal the careful attention the owners have paid to the market they are seeking to serve and their flexibility is confirmed by their swift response to enact ideas or corrections highlighted in comments from guests. Their marketing strategy is one that should be copied by every accommodation provider in the county, with innovative ideas such as marketing through Twitter. It would be disingenuous to search out negative points, this is a slick operation; the apartment was a very strong contender for the award, but was just pipped at the post.'

The Chester Evening Leader featured this news in its recent article about Poppies Cleaners - so thanks to Poppies for all their help and fantastic work in keeping Wharton Lock Apartment so beautifully clean for our guests.