Awards Dinner in Chester

We were pleased to be awarded the Gold Award certificate for Wharton Lock Apartment at the recent Visit Chester and Cheshire Awards Dinner held at the Roodee Race Course in Chester.

The winner of the Self Catering Award for 2009 was also announced at this dinner. Although we were not chosen, from the 4 short listed properties, to win this award we were very pleased with the following comments from the judges:-

'......................very impressed by the feedback from guests who reveal they find it hard to fault this property. Its superb location offers immediate access to the city yet gives a taste of the natural beauty of the surrounding countryside. The concept of offering a serviced alternative to a hotel has proved to be a pioneering idea in Chester that has encouraged other local business to grow. The owners have made laudable efforts to bring the outside into the apartment by enhancing the balcony, even making it suitable for families who might usually prefer garden access. The high standard of the furnishings and fittings reveal the careful attention the owners have paid to the market they are seeking to serve and their flexibility is confirmed by their swift response to enact ideas or corrections highlighted in comments from guests. Their marketing strategy is one that should be copied by every accommodation provider in the county, with innovative ideas such as marketing through Twitter. It would be disingenuous to search out negative points, this is a slick operation; the apartment was a very strong contender for the award, but was just pipped at the post.'