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How Can We Help You With Your Stay in Chester?

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Are you looking for something in particular?

Use the Search Box below to find it easily on the Chester Canalside Holidays website.

 

Do you want to discuss something with a member of staff at Chester Canalside Holidays?

We are based in Spain and our international clients can contact us via telephone, Fax, email or post. In addition we have a UK telephone number that diverts to Spain at our cost, to allow UK clients to contact us at normal UK landline rates. This can also be used to contact us during your stay at Wharton Lock Apartment.

Are the dates you want already reserved?

Contact us, using the Enquiry Form on the Contact Us page, as we often are able to put you in touch with other similar, properties in Chester.

Do you want to contact us regarding something other than a holiday reservation?

Please use the Contact Form below for all general enquiries or if you are experiencing problems navigating our site.

What is the booking process?

1. Once we have confirmed availability and price, let us know you would like to reserve the dates.
2. We will send you an email containing a secure link to our online Booking Form.
3. You complete the Booking Form, choosing your payment method and accepting our Terms and Conditions (these can also be accessed via the footer of our website)

4. We send you an email containing the Rental Costs and the payment details.

   For bookings made over 8 weeks prior to arrival - We require an immediate payment of 20% of the rental costs or 100 pounds, whichever is the greater. Then the balance plus the Breakage Deposit is to be paid 8 weeks prior to arrival.

   For bookings made within 8 weeks of arrival - We require the full rental cost plus Breakage Deposit to be paid immediately.

5. A month before your stay at Wharton Lock Apartment we send you the arrival details and map.
6. After your check out we contact you by email to ask you about your stay and to ask for your bank details for the refund of your Breakage Deposit.
7. Once the apartment has been serviced after your stay, subject to no damage, the Breakage Deposit is returned to your account.

• Wharton Lock Apartment
  • Facilities
    • Balcony
    • Lounge
    • Kitchen
    • Bedroom 1
    • Bedroom 2
    • Bathroom
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  • Guest Book
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